/ NOWEA SRL/BV is concerned about respecting your privacy when you visit its website and is aware of the importance you attach to it. We therefore make every effort to respect your privacy in the context of your use of this website.

1. Responsibility for data processing

1.1 The data controller is / NOWEA SRL/BV, headquartered at Drève Dudinsart 28, B-1420 Braine-l'Alleud.

As such, / NOWEA SRL/BV determines the purposes and the technical and legal means of processing personal data and undertakes to take all the organizational measures necessary to guarantee safe processing in accordance with the law of 8 December 1992. on the protection of privacy with regard to the processing of personal data (hereinafter, "the Law") and to the European Regulation of April 26, 2016 on the protection of personal data with regard to the processing of personal data and the free movement of such data (hereinafter the GDPR Regulation).

1.2. / NOWEA SRL/BV is free to choose any natural or legal person who processes the personal data of users at his request and on his behalf (hereinafter “the subcontractor”). Where applicable, / NOWEA SRL/BV undertakes to select a subcontractor offering sufficient guarantees as to the technical and organizational security measures for the processing of personal data.

2. Processing of personal data

2.1. Use of the Site and access to some of its sections or to any request for information or services from users may result in the communication of personal data. The processing of this personal data by the company / NOWEA SRL/BV in its capacity as Data Controller will comply with the Law and the GDPR Regulations.

2.2. This Privacy Charter is designed to allow users to know, before accessing the various sections of the Site and communicating their personal data, how / NOWEA SRL/BV processes users' personal data. The user must necessarily read it before communicating his personal data by completing the forms provided for this purpose in the various sections of the Site.

2.3 Personal data is mainly processed automatically, with procedures strictly linked to the purposes mentioned in point 3.

2.4. / NOWEA SRL/BV also collects certain personal data from users in order to recognize them and offer them an optimal user experience. The collection of this data makes it possible to correct any errors on the Site. The information collected relates to the IP address, the geographical area, the day and time of the consultations, the pages visited and the device from which the connection takes place.

2.5. Any breach, partial or inaccurate information on personal data, marked with an asterisk, and therefore necessary for the performance of the service requested, makes it impossible. On the other hand, any breach, partial or inaccurate information on optional personal data not necessary has no consequences.

3. Purposes of processing personal data

3.1. According to the different sections of the Site, the purposes of the processing of personal data will be as follows:

  • authorize the user to register on the Site, because in some cases authorization is required to access specific sections or services of the Site.
  • after prior consent of the user and until the revocation of this consent,
  • interact with the user by sending newsletters offering information, advice, promotions and news about the company ("Subscribe to the newsletter" section of the Site);
  • respond to user requests relating to products and services ("Contact us" section of the Site);

4. Cookies

The Site uses cookies to distinguish users of the Site from one another. This allows us to provide users with a good experience when browsing the Site and to improve it. For detailed information on the cookies we use, and the purposes for which we use them, please see our cookies policy below.

5. Personal data that may be processed

The following data are collected and processed:

User information they give by filling out forms or contacting us by email or any other means. This information may include the name, address, email address, and phone number of users.

With respect to each of users' visits to the Site, we automatically collect the following information:

  • technical information, in particular the IP address used to connect, the type of browser, the time zone, the types of browser plug-ins, the operating system and the platform;
  • information on user visits, including URLs, page response times, download errors, length of visit to certain pages; like scrolling, clicks, and hovers.

6. Consent

6.1. The user has the right to withdraw his consent at any time.

The exercise of this right can be done by email to info [at]

7. Retention period of personal data

In accordance with the legal requirements imposed by the Law and the GDPR Regulations, / NOWEA SRL/BV only keeps users' personal data for the time reasonably necessary to enable the fulfillment of the purposes for which they are processed.

8. Communication of users' personal data for internal purposes

8.1. Personal data may be transmitted to employees or collaborators of the Marketing department of / NOWEA SRL/BV who, by operating under the direct authority of the latter, are appointed data controllers or subcontractors of this data and will receive instructions. adequate operational. Personal data may also be brought to the attention of employees or staff of managers if the latter, appointed by / NOWEA SRL/BV, so decide, provided that these data are processed in accordance with the purposes pursued.

8.2. / NOWEA SRL/BV ensures that its employees or collaborators guarantee the same level of protection as itself and it ensures that these employees or collaborators will process personal data only for the purposes authorized by the purposes pursued, with the necessary discretion and security.

9. The rights of recognized users.

9.1. / NOWEA SRL/BV guarantees fair and lawful processing of users' personal data.

9.2. / NOWEA SRL/BV guarantees the user's right of access to his personal data.

In accordance with Article 15 of the GDPR Regulation, the user has the right to obtain from / NOWEA SRL/BV the following (but not exhaustive) information concerning his personal data:

  • a) the purposes of the processing;
  • b) the categories of personal data concerned;
  • c) the retention period of personal data and the criteria used to determine this period.

9.3. / NOWEA SRL/BV guarantees the right of rectification and erasure of personal data to the user.

In accordance with article 16 of the GDPR Regulation, incorrect or inaccurate data can be corrected or deleted at any time. It is up to the user to make the necessary modifications himself from his user account at first, and then to ask to make these modifications if they cannot be carried out independently.

The user has the right to obtain the erasure of his personal data in the cases listed in article 17 of the GDPR Regulation.

9.4. / NOWEA SRL/BV guarantees the right to restriction of processing.

The user has the right to obtain the limitation of the processing of his personal data in the cases listed in article 18 of the GDPR Regulation.

9.5. / NOWEA SRL/BV guarantees the right to data portability.

In accordance with Article 20 of the GDPR Regulation, users have the right to receive from / NOWEA SRL/BV personal data concerning them in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another controller without / NOWEA SRL/BV obstructing it in the cases provided for by the GDPR Regulation.

9.6. / NOWEA SRL/BV guarantees the right to object to data processing

The user has the right at any time to oppose the processing of his personal data when there are legitimate reasons relating to a particular situation.

9.7. / NOWEA SRL/BV guarantees the right to lodge a complaint

The user has the right to lodge a complaint concerning the processing of his personal data by / NOWEA SRL/BV with the Commission for the Protection of Privacy, the competent body for Belgian territory.

9.8. The user may, at any time, exercise the rights mentioned above by sending a message by e-mail to the address info [at] or a letter by ordinary post addressed to: / NOWEA SRL/BV Square de Meeus 35, 1000 Brussels.

10. Limitation of liability of the data controller

The Site may contain hypertext links to websites controlled and operated by third parties unrelated to / NOWEA SRL/BV. Where applicable, / NOWEA SRL/BV cannot be held responsible for the content of these sites, nor for the personal data protection practices of these third parties. / NOWEA SRL/BV cannot be held responsible for the loss, corruption of data or identity theft, which may be caused in particular, but not limited to, by the presence of viruses or computer attacks.

The Site does not contain information intended directly for minors. Minors must not disclose personal information or data to / NOWEA SRL/BV without parental consent. Consequently, / NOWEA SRL/BV invites all persons exercising parental authority over minors to inform them about safe and responsible use of the internet.

11. Modalities for modifying the user's “profile”

The user may, at any time, modify the data provided or delete his personal profile by using the "Modify data" feature on the Site or by sending an electronic message to the address of the Holder info [at], or a letter by ordinary post to the attention of: / NOWEA SRL/BV.

12. Modification of the Privacy Policy / NOWEA SRL/BV reserves the right to modify this Privacy Policy in order to comply with the obligations provided for by laws protecting privacy or in order to adapt it to its practices. The user is therefore invited to regularly consult the Privacy Policy in order to be aware of the modifications and adaptations.

Do not hesitate to contact us for further information.